3. We have taken enough precautions to make your information and transaction safe and secure. We may share information to other parties to complete the transaction or if required by law.
1. Collection of Personally Identifiable Information and other Information
When the User uses the Website, we collect and store the User’s information which is provided by him from time to time. The Information shared by the User may be personal information (the “Personal Information) such as name, age, address, email, contact numbers, etc; transaction information (the “Transaction Information”) like credit or debit card information, codes, and other information needed to complete a trade/ transaction or information about the products and services (the “Product Information”) such as name of product, its price and other specifications.
The User’s privacy is important to us and we have taken steps to ensure safe and secure transaction and protect the Information shared by him. We do not collect more information from the User than it is necessarily required to provide products and services to the User in the best possible manner.
Our primary goal in doing so is to provide the User safe, smooth, secure and customised services. This helps us to provide services and features which meet the User’s needs, and also helps us to design the Website to make the User’s experience safer and easier.
If the User chooses to share information or register on the Website, the Company collects information about the User’s buying behaviour. If the User transact on the Website, he shares the Transaction information in additional to Personal Information such as a billing address, a credit / debit card number and a credit / debit card expiration date, payment details required by the payment gateway and other payment instrument and transaction details like cheques or money orders.
If the User chooses to post messages on the Websites’s message boards, chat rooms or other message areas or leave feedback, the Company collects that information the User provide to us. We retain this information to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If the User sends personal correspondence to the Company or the Website, such as emails or letters, or if other users or third parties send us correspondence about the User’s activities or postings on the Website, the Company or the Website may collect such information into a file specific to the User.
We collect personally identifiable information (email address, name, phone number, address, etc.) from the User when the User set up an account or register with us. While the User can browse some sections of our Website without being a registered member, certain activities do require registration. The Company or the Website uses the User’s contact information to send the User offers based on the User’s previous orders and his interests.
2. Use of the Personal Information
The Company or the Website uses the Information to provide the User the services, requested by him. To the extent possible, it offers him an option to provide or not to provide such information (the “Voluntary Information”)
If the User provides the Personal Information to the Website or the Company, the User is deemed to have authorised the Company to collect, retain and use the Information for the following purposes:
1. verifying the User’s identity;
2. verifying the User’s eligibility to register as a user of the Websites;
3. processing the User’s registration as a user, providing the User with a log-in ID for the Website and maintaining and managing the User’s registration;
4. providing the User with customer service and responding to the User’s queries, feedback, claims or disputes;
5. to facilitate communication between the Company and other parties, including the User and the Service Provider on the Websites;
6. performing research or statistical analysis in order to improve the content and the User of the Sites, to improve our product offerings and services and for marketing and promotional purposes;
Subject to obtaining the User’s consent in such form as may be required under the applicable law, the Company may use the User’s name, phone number, residential address, email address and fax number ("Marketing Data") to provide notices, surveys, product alerts, communications and other marketing materials to the User relating to products and services offered by the Company on the Website or the Sites; and it may offer memberships, the value added services ancillary to the User, and other products and services offered by the Company or third parties from time to time to the users of the Websites.
If the User voluntarily submit any information to the Websites for publication through the publishing tools, including but not limited to, a company profile, product catalog, trade leads, and any discussion forum, then the User is deemed to have given consent to the publication of such information on the Websites; and making such disclosures as may be required for any of the above purposes or as required by law or in respect of any claims or potential claims brought against the Company.
To continually improve the product and service offerings, the Website or the Company collects and analyses demographic and profile data about our users' and their activity on our Website.
The Company identifies and uses the User’s IP address to help diagnose problems with our server, and to administer the Website. The User’s IP address is also used to help identify the User and to gather broad demographic information.
The Company will occasionally ask the User to complete optional online surveys. These surveys may ask the User for contact information and demographic information (like PIN code, age, or income level). The Website or the Company uses this data to tailor the User’s experience at the Website, providing the User with content that the User might be interested in and to display content according to the User’s preferences.
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user and also help the Company provide information that is targeted to the User’s interests.
Most cookies are "session cookies" or “temporary cookies” meaning that they are automatically deleted from the User’s hard drive at the end of a session. The cookies do not contain any of the User’s personally identifiable information. The User are always free to decline such cookies if the User’s browser permits, although in that case the User may not be able to use certain features on the Website and the User may be required to re-enter the User’s password more frequently during a session.
4. Sharing of personal information
Any of the Information supplied by the User will be retained by the Company and will be accessible by its employees, any Service Providers engaged by the Company and third parties for or in relation to any of the purposes and services provided by the Company.
The User further agree that the Company may disclose and transfer (within or outside of our jurisdiction) the User’s Information to service providers engaged by it to provide the User with its services (including but not limited to data entry, database management, promotions, products and services alerts, delivery services, payment extension services, and membership authentication and verification services) ("Service Providers").
The Company may share the Information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that the User request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to the User as a result of such sharing unless the User explicitly opt-in.
All of the Voluntary Information may be made publicly available on the Websites and therefore accessible by any internet user. Any of the Voluntary Information that the User discloses, becomes public information and the User relinquish any proprietary rights (including but not limited to the rights of confidentiality and copyright) in such information. The User should be cautious to share any personal or proprietary information on the Websites.
The Company may share the User’s Transaction Information with banks or vendors to enable the User’s transactions on the Websites to be completed. In addition, we may use the User’s Transaction Information to determine the User’s credit-worthiness and, in the process of such determination, we may need to make such Transaction Information available to banks or credit agencies. While we have in place up-to-date technology and internal procedures to keep the User’s Transaction Information and other information secure from intruders, there is no guarantee that such technology or procedures can eliminate all of the risks of theft, loss or misuse.
5. Links to Other Sites
6. Security Precautions
The Company employs commercially reasonable security methods to prevent unauthorised access to the Website and the Sites, to maintain data accuracy and to ensure the correct use of the Information, it holds.
For registered users of the Website, the Information can be viewed and edited through the User’s account to the possible extent, which is protected by a password. We recommend that the User do not divulge his password to anyone. The Company’s personnel will never ask the User for his password in an unsolicited phone call or in an unsolicited email. If the User shares a computer with others, the User should not choose to save the User’s log-in information (e.g. user ID and password) on that shared computer. Remember to sign out of the User’s account and close the User’s browser window when the User have finished the User’s session. No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while the Company tries to protect the Information it holds for the User, the Company cannot guarantee the security of any information the User transmits and shares on the Website and the User do so at his own risk.
The Company provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications on behalf of affiliates, and from the Company in general, after setting up an account.
If the User wants to remove the User’s contact information from the Website, please delete the User’s account. Also, if the User does not wish to receive newsletters, he can exercise an option to unsubscribe these newsletters and promotional materials.
8. Right To Access/ Correct Personal Data
Under the applicable laws, the User has the right of access to the Information held by the Company and to request correction of the same.
The Legal Department
Lion Pillar Consulting & Marketing Private Limited, B101, Saraswati Enclave, Plot No. 18, Sector 34C, Kharghar, Navi Mumbai- 410 210, India.
In accordance with the applicable laws, we reserve the right to charge the User a reasonable fee for the processing of any data access or correction request.
9. Advertisements on the Website
The Company uses third-party advertising companies to serve ads when the User visits the Website. These companies may use information (not including the User’s name, address, email address, or telephone number) about the User’s visits to the Website and other websites in order to provide advertisements about products and services of the User’s interest.
11. The User’s Consent
12. Correctness and Validity of Information provided by the User
The Company considers all the information provided by the User is correct and valid in parts and totality. If any user has provided wrong information, which causes any kind of losses, monetarily or in kind directly or indirectly, using the information, the User will be responsible for damages.
14. Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Sandeip Khakase
Lion Pillar Consulting & Marketing Private Limited,
B101, Saraswati Enclave, Plot No. 18,
Sector 34C, Kharghar, Navi Mumbai- 410 210, India.
15. The User’s Feedback